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Careers

Are you looking for a great opportunity, with great products and a friendly environment? Well look no further!
 
Check here for Trinity Road, LLC job postings for full time, part time, and seasonal positions. Trinity Road is a leading multichannel distributor of family-friendly religious and inspirational products. Powered by cutting edge Internet enabled technology, we strive to meet the diverse needs of hundreds of thousands of customers around the world. Located in South Charlotte, close to Pineville or I-485/I-77 interchange.
 
The Catholic Company is the leading Catholic catalog and online book and gift store. Our mission statement is "To provide world-class products and services that honor God and our community." We are faithful to the Magisterium of the Catholic Church and strive to promote only those materials whose contents will bring greater glory to God, the exaltation of His Church, and the salvation of souls. With a selection of thousands of items, we offer an ever-growing selection of rosaries, medals, statues, bibles, DVDs, and other gifts for every occasion.
 
Positions available:
To apply: please send cover letter and resume and any specified job requests to careers@trinityroad.com. Make sure to specify the position for which you are applying.
 
 

 

PRODUCTION TECHNICIAN - FULL TIME

Description: 

We are seeking a qualified, hungry, and hard working technician to personalize and manufacture a variety of products. (Search this site for "personalized" to see examples of the types of products.)

The Production Technician is responsible for producing and personalizing a high volume of products every day, with accuracy, precision, speed, and attention to detail, with the goal of fulfilling customer orders in a timely manner. Technician will pick products at the start of the day, produce and personalize products at different stations, and send completed orders to fulfillment to ship to customers. On-site training will be provided for the position.

Qualifications and Skills:

  • Technical skills doing a variety of equipment including embroidery, engraving, sandblasting, laser engraving, foil imprinting, desktop publishing, and direct-to-garment printing
  • Ability to produce a high volume of products every day, with accuracy and speed
  • Ability to perform very specific quality control checks for accuracy and excellence in design
  • Computer skills required
  • Attention to detail
  • Must be able to be on feet for majority of the day
  • Must be able to lift 20-50lbs on occasion
  • Team Player
  • General knowledge of the Catholic faith a plus, but not required
  • Must be able to speak English
  • Must be available to work 40+ hours/week, primarily Monday - Friday 6:30 - 3:00pm. Occasionally evenings and weekends, as well as overtime during busy seasons.

Compensation:

Hourly pay rate, benefits, 401k and more.

T
o Apply: 

Please send cover letter and resume and any specified job requests to careers@trinityroad.com. Make sure to specify that you are interested in a position in the Production Department in Charlotte, NC.



 

WAREHOUSE WORKER - FULL TIME

Description: 

Seeking a qualified, hungry, and hard working warehouse worker.

Qualifications and Skills:

  • Ability to perform very specific quality control checks for accuracy.

  • Computer skills required
  • Attention to detail
  • Must be able to be on feet for majority of the day.
  • Must be able to lift 20-50lbs on occasion.
  • Team Player
  • Must be able to speak English (Spanish is a plus) 
  • Must be available to work 40+ hours/week, primarily Monday - Friday 6:30 - 3:00pm. But later shifts and occasionally evenings and weekends are required. Opportunity for overtime during busy seasons.

Compensation:

Hourly pay rate, benefits, 401k and more.

T
o Apply: 

Please send cover letter and resume and any specified job requests to careers@trinityroad.com. Make sure to specify that you are interested in a position in the Production Department in Charlotte, NC. 

 

 

CUSTOMER CARE ASSOCIATE - FULL TIME

Description: 

Interested candidates should possess a knowledge of the Catholic Faith while having an appreciation of other religious denominations. Being bilingual in the Spanish language is a plus. Duties include, but are not limited to, taking orders and resolving customer care issues over the phone, e-mail, and chat in a friendly, courteous, efficient and accurate manner. This is a full-time hourly position and will average 30-40 hours per week and include full benefits.

Responsibilities:

  • Assist Customers over the telephone, e-mail, or chat through the buying process.

  • Provide solutions to customers in order to resolve service issues.
  • Answer inbound Catalog Order Calls and Customer Service Inquiries.
  • Meet productivity guidelines and standards, such as calls per hour, occupancy, conversion rate, quality assurance and order accuracy.
  • Provide customers with solutions in both a reactive and proactive manner.
  • Assist customers with service issues such as, but not limited to, missing packages, order status, damaged product, returns/exchanges, credit/billing issues.
  • Enter and process catalog request/removals.
  • Accurately and consistently document customers' accounts to ensure a high level of service through follow-up engagement.
  • Assist with the Internet operations by providing customer e-mail responses, product information and support as needed.

Qualifications:

  • Candidates should be proven in customer service skills, ideally in call center environment.

  • Pleasant, clear speaking voice, type at least 25 wpm.
  • Candidates should be computer literate and have strong knowledge of Word, Excel, web browsing, e-mail and Google.
  • Spanish language skills are a plus.
  • Candidate should be a positive, problem solver that possesses the ability to work well in a team.
  • Interested candidates should possess a knowledge of Internet retail and religious goods.
  • Must be able to work in Charlotte, NC.

Compensation:

Hourly pay rate, benefits, 401k and more.

T
o Apply: 

Please send cover letter and resume and any specified job requests to careers@trinityroad.com. Make sure to specify that you are interested in a position in the Production Department in Charlotte, NC. 

 
 

 

ROSARY BUILDER - FULL TIME

Description: 

Seeking a qualified Rosary Builder. Moderate computer skills are needed.  Rosary Builder is responsible for making rosaries, bracelets and other jewelry.  Position is in the Production Department and reports to the Rosary Manager.

Qualifications and Skills:

  • Proficient in English

  • Good eye/hand coordination
  • Able to use jewelry making tools
  • Exceptional attention to detail and quality
  • Basic mathematical skills necessary
  • Moderate computer skills necessary
  • Team player
  • General knowledge of the Catholic faith a plus, but not required
  • Must be available to work 40 hours/week, primarily Monday - Friday, 7:00/7:30 a.m. - 3:30/4:00 p.m.

Compensation:

Hourly pay rate, benefits, 401k and more.

T
o Apply: 

Please send cover letter and resume and any specified job requests to careers@trinityroad.com. Make sure to specify that you are interested in a position in the Production Department in Charlotte, NC.

 

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